Privacy Policy

Last updated: January 6, 2025

Introduction

This Privacy Policy explains how PlacementPro Holdings Ltd. ("GhostShorts", "we", "us", or "our") collects, uses, processes, and protects your information when you use our website (www.ghostshorts.com) and services. We are committed to protecting your privacy and handling your data with transparency and care.

Scope and Consent

By using GhostShorts, you consent to the collection, use, and processing of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

Account Information

  • Email address and account credentials
  • Payment and billing information
  • Profile information you choose to provide
  • Account preferences and settings

Service Usage Data

We collect information about how you use GhostShorts:

  • Content generation preferences and history
  • Reddit posts selected for content creation
  • Voice preferences for text-to-speech
  • Background video selections
  • Generated video metadata
  • Feature usage patterns
  • Service interaction history

Technical Data

We automatically collect:

  • IP addresses and device identifiers
  • Browser type and version
  • Operating system information
  • Language preferences
  • Time zone settings
  • Access times and dates
  • Click patterns and page interactions
  • Error logs and performance data

Payment Information

For subscription processing:

  • Payment method details
  • Transaction history
  • Billing address
  • Subscription status
  • Payment processor tokens

How We Use Your Information

Core Service Functionality

  • Providing and maintaining our services
  • Processing and delivering content generation
  • Managing your account and preferences
  • Processing payments and subscriptions
  • Authenticating access and maintaining security

Service Improvement

  • Analyzing usage patterns and trends
  • Debugging and fixing issues
  • Developing new features
  • Optimizing content generation
  • Improving user experience

Communication

  • Sending essential service updates
  • Providing customer support
  • Responding to your requests
  • Sending security alerts
  • Notifying about changes to our services

Data Processing and Storage

Storage Location

  • Primary data storage in Canada
  • Backup systems in secure locations
  • Third-party service providers with appropriate safeguards

Retention Periods

We retain your information for:

  • Account data: Duration of account activity plus 30 days
  • Generated content: 30 days after creation
  • Payment records: As required by law
  • Usage logs: 90 days
  • Analytics data: 12 months in aggregated form

Data Security

We implement industry-standard security measures:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Monitoring and threat detection
  • Incident response procedures

Third-Party Integrations

Reddit Integration

When you use Reddit-related features:

  • We process publicly available Reddit content
  • We comply with Reddit's API Terms
  • We do not store Reddit content permanently
  • We maintain appropriate attribution

YouTube API Services

This application uses YouTube API Services to enable video uploads and analytics.

Data Collection & Usage

  • Account information needed for YouTube authentication
  • Video statistics (views, likes, comments)
  • Video metadata (titles, descriptions)
  • Upload history

Data Storage & Deletion

  • YouTube data is stored for the duration of your account
  • Data is automatically deleted when you delete your account
  • You can request data deletion by contacting support@ghostshorts.com

User Controls

  • Revoke YouTube access: Visit https://security.google.com/settings/security/permissions
  • Select "Ghost Shorts" and click "Remove Access"
  • You can also disable access from your Ghost Shorts account settings

Additional Information

  • YouTube Terms of Service: https://www.youtube.com/t/terms
  • Google Privacy Policy: https://www.google.com/policies/privacy

Our use of YouTube API Services adheres to:

  • YouTube Terms of Service
  • Google Privacy Policy
  • Google API Services User Data Policy

Payment Processors

Payment information is handled by secure, certified payment processors:

  • We never store complete payment card details
  • Transactions are encrypted
  • Processors maintain PCI DSS compliance

Data Sharing

We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties.

Service Providers

We share data with service providers who:

  • Help operate our service
  • Process payments
  • Provide analytics
  • Assist with security

All providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information if:

  • Required by law
  • To protect rights and safety
  • To enforce our terms
  • To prevent fraud or abuse

Your Privacy Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Export your data
  • Withdraw consent
  • Object to processing
  • Restrict processing

To exercise these rights, contact: team@ghostshorts.com

Cookies and Tracking

Types of Cookies We Use

  • Essential cookies for service operation
  • Functional cookies for preferences
  • Analytics cookies for performance
  • Affiliate tracking cookies

Cookie Control

You can:

  • Adjust browser settings to refuse cookies
  • Delete cookies manually
  • Opt-out of non-essential cookies

Some features may not function without essential cookies.

Children's Privacy

  • Service not intended for users under 13
  • We do not knowingly collect children's data
  • We delete any discovered children's data
  • Parents can contact us about children's data

Changes to This Policy

We may update this policy:

  • At any time without prior notice
  • Changes effective upon posting
  • Material changes notified by email
  • Continued use implies acceptance

Contact Us

For privacy-related matters:

Data Protection Principles

We adhere to these principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimization
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality
  • Accountability

This Privacy Policy is effective as of the "Last updated" date and supersedes all previous versions.